Call us today on 01228 522199
 
 


Frequently asked questions:

Q. Do I need to use a certain car repair shop specified by my insurance company?
A. No, your insurance company cannot make you use a specific repair shop. You are legally entitled to take your vehicle to any repair shop that you wish. You have the ability to choose whatever repair shop you want to use. After all this is your vehicle, your insurance and your choice. If an insurance agent is being tough on you, insisting that you must take it to one of their shops, ask them to show it to you in writing! If they can't then continue to insist that you take it to your auto body shop.

Q. Is your work guaranteed?
A. All work is guaranteed for 2 years unless otherwise stated by us.

Q. How long does a job take?
A. The majority of car body repairs take in the region of one to three hours to complete depending on the severity of damage. We will assess the damage and give you a time scale.

Q. When can you fit me in?
A. If you require a car body repair, we aim to fix the vehicle damage within 7 days or sooner depending on the severity of damage and our current workload.

Q. Do you provide free quotes?
A. Free quotes are provided for all car body repairs. A free quote can be obtained for your vehicle body repair with a quick visit to our workshop.

Q. Can you come to me to carry out the repair?
A. All car body repairs are carried out at our facility where we can guarantee the "as new" finish you desire. The repair process will be explained to you on your visit to us.

Q. Can I buy paint from you?
A. Yes, you can buy paint from us for touching in small chips and scratches. However, once we have carried out a car body repair or car body repairs for you, we will, on request, provide you with paint for you to use as you wish. Though we recommend you leave this work to us.

Q. Will the work you carry out look perfect?

A. This will depend on the level of repair you require, but yes the work we carry out will look perfect. We will discuss this with you during the quote and before any work is carried out on your car body repair.

Q. Do I get a receipt?
A. A receipt is given for all car body repairs carried out. This is also your guarantee as well as proof of purchase.

Q. Can I send you an image of my damage for a quote?
A. Yes, please send us an email and any image to evolutionpaintworks@live.co.uk. We will then assess the level of repair and send you a quote via your email for your car body repair or car body repairs. In most cases it is best for us to view the damage, this saves any disappointment.

Q. How can I pay you?
A. We currently accept cash and cheques as form of payment for your car body repair. We now accept most credit and debit cards. Due to administration costs we now charge 2.5% surcharge on ALL Credit Cards.

Q. Do you do crash repairs?
A. At present we are unable to fix severe crash damage repairs, but we can fix most dents and all scratches and scuffs. Please contact us to discuss your repair.

Q. Do you do trade or private car body repairs?
A. We carry out work for both. Our main area of work is within the trade repairing both private and commercial vehicles in our workshops.

Q. What sort of damage can you repair?
A. Evolution Paint Works repair car scuffs, paintwork scrapes, scratches, panel dents, minor accident damage, alloy wheel repair.

Services Include:
* Bumper Scuffs * Bumper Splits and Cracks * Stone Chips * Vandal, Key Scratches * Wheel Arch Scrapes * Panel Rust Spots * Wheel Arch Rust Spots * Door Mirror repair * Light Panel Damage * Spoiler / Small Body Kits * Panel Dents * Door Scrapes * Plastic Bumper Repair * Plastic Exterior Trim Repairs * Total Respray * In fact if it can be painted, just bring it along and we will quote you for FREE.

Whatever your needs . . . . . . . we are sure we can be of service to you.

We also offer the same service for commercial and agricultural customers.



Get in touch
Contact Evolution Paint Works Limited
Contact Iain on 01228 522199 | Email. evolutionpaintworks@live.co.uk
Units 4-7 Leabank Road, Kingstown Industrial Estate, Carlisle CA3 0HB